Cookies & Privacy Policy

Information We Collect

1. Personal Information

We collect personal information that you voluntarily provide, such as:

• Name

• Email address

• Phone number

• Appointment details

This information is collected when you:

• Book an appointment online

• Contact us via forms, email, or phone

• Subscribe to newsletters or updates

2. Non-Personal Information

We also collect non-personal information automatically, such as:

• Browser type and version

• Operating system

• IP address

• Pages visited and time spent on our website

This data helps us understand how visitors use our site and improve user experience.

How We Use Your Information

We use the information collected for the following purposes:

• To process and confirm bookings

• To provide personalized services and respond to inquiries

• To improve our website and services

• To send updates, promotions, and relevant communication (with your consent)

• To comply with legal obligations

Cookies

Cookies are small files stored on your device to enhance your browsing experience. We use cookies to:

• Analyze website traffic and performance

• Remember your preferences and settings

• Enable specific functionalities on the website

Types of Cookies We Use:

1. Essential Cookies: Required for website functionality.

2. Performance Cookies: Help us understand how visitors interact with our site.

3. Targeting/Advertising Cookies: Used to deliver personalized ads (with consent).

You can manage or disable cookies through your browser settings. However, some website features may not function correctly without cookies.

Third-Party Services

We may use third-party tools and services, such as Google Analytics, to analyze website performance and enhance user experience. These services may collect data according to their respective privacy policies.

We are not responsible for the practices of external websites linked on our platform. Please review their privacy policies separately.

Data Sharing and Storage

• Sharing: We do not sell, rent, or share your personal information with third parties, except as required by law or to deliver our services (e.g., payment processors).

• Storage: Your information is securely stored and retained only as long as necessary to fulfill its purpose.

Your Rights

You have the right to:

• Access, correct, or delete your personal information.

• Withdraw consent for marketing communications.

• Restrict or object to certain data processing activities.

• File a complaint with your local data protection authority.

To exercise your rights, contact us at [insert contact email].

Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

Contact Us

For questions or concerns about this policy, please contact us:

• Email: [insert contact email]

• Phone: [insert contact phone]

Thank you for trusting CauloCare Acupuncture. Your privacy and satisfaction are our priority.